Official guidelines for Spede and Spede Hub platforms operated by Wezolt Technologies Private Limited.
This document is an electronic record in terms of the Information Technology Act, 2000 and the rules thereunder as applicable. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
These Terms of Use (“Terms”) constitute a legally binding agreement between You (whether a Consumer, Merchant, or general visitor) and Wezolt Technologies Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at 4th floor, Apurupa Turbo Tower, No:36 Pillar No:1680, H.No 8-2-293/82/a/787, Road, Jubilee Hills, Hyderabad, Telangana 500033 (“Company”, “We”, “Us”, or “Our”).
Wezolt Technologies Private Limited operates the “Spede” platform, which includes the website accessible via www.spede.in, mobile applications (Android and iOS), the “Spede Hub” merchant interface, APIs, and any related digital services (collectively referred to as the “Platform”).
By accessing, browsing, or using the Platform, or by clicking “I Agree”, or by checking a consent box, or by logging into an account, or by proceeding to access any services provided by the Company, any person or entity doing so unconditionally accepts and agrees to be bound by all terms and conditions outlined in these Terms.
We act as a technology “intermediary” under Section 2(1)(w) of the Information Technology Act, 2000. We comply with all due diligence obligations under Section 79 of the IT Act and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
The Company does not sell products, does not own inventory, does not manufacture any goods, and does not endorse any specific products. The Company shall not be construed as a seller, reseller, distributor, or agent of the Seller.
The contract of sale is exclusively between the User (Buyer) and the independent local shop (Seller). The Company is a technology facilitator providing a digital platform and is not a party to the commercial transaction.
Your order is an offer to buy. The contract of sale is concluded only when the Seller explicitly accepts the order and the product is dispatched. Listing of a product does not constitute a binding offer.
Convenience & Platform Fees: We reserve the right to charge delivery, convenience, or platform usage fees. These will be displayed at checkout and are non-refundable.
Limitation of Logistics Liability: Delivery is handled entirely by the Seller or third-party partners. The Platform is not liable for stock issues, delays, lost packages, or damaged goods.
Facilitation Only: We facilitate communication of return or refund requests. Disputes regarding quality or warranty shall be resolved directly between Buyer and Seller.
Seller Responsibility: The Seller or brand manufacturer is exclusively responsible for processing returns and fulfilling warranties.
Refund Flow: We may technically initiate refunds on behalf of Sellers for UX purposes, but final financial liability remains with the Seller.
Payments are processed via authorized third-party gateways (e.g., Razorpay). The Company is not a bank or financial institution. Payments collected are handled on behalf of Sellers in a pass-through capacity.
Settlements & Failures: We assume no liability for delayed settlements, failed payment deductions, or bank network outages.
Sellers operate as independent legal entities. Nothing in these Terms shall be construed as creating any agency or partnership.
All Users agree NOT to host, display, or share any information that:
We actively monitor transactions and reserve the right to:
We grant You a limited, revocable license for personal use only. Commercial resale or data mining is strictly prohibited.
Anti-Scraping & Anti-AI: You are strictly prohibited from using Platform data to develop or train large language models (LLMs), machine learning models, or related AI technology.
Autonomous Agents: Any bot or agent must strictly identify itself and must not mimic human keystrokes or navigation patterns.
The Platform is provided on an “as is” and “as available” basis. Use is at your own risk.
We expressly disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Platform will be uninterrupted or error-free.
In no event shall Wezolt Technologies, its directors, or employees be liable for any indirect, incidental, or consequential business loss.
Our maximum cumulative liability for any direct damages shall be capped at the value of the specific order in dispute or INR 1,000, whichever is lower.
You agree to fully indemnify and hold harmless Wezolt Technologies and its affiliates from any claims arising from your breach of these Terms, misuse of the Platform, or defective products (for Sellers).
Force Majeure: We are not responsible for delays caused by natural disasters, system outages, or government actions.
Termination Hold: Upon termination, We reserve the right to hold Seller settlements for up to 90 days to resolve pending refunds.
These Terms are governed by the laws of India. Any dispute shall be resolved by arbitration in India before a sole arbitrator. The seat and exclusive jurisdiction shall be Hyderabad, Telangana.
Class Action Waiver: Users agree that any claims shall be brought in an individual capacity and not as part of any collective or representative action.
Grievance Officer
Wezolt Technologies Private Limited
Designation: Grievance Officer
Email: support@spede.in
Address: 4th floor, Apurupa Turbo Tower, Jubilee Hills, Hyderabad, Telangana 500033
If you believe your rights are being infringed, please notify the Grievance Officer immediately. We operate on a “notice and takedown” basis.